Return Policy
We will refund/ replace products that have a defect, are damaged or do not match the order placed. Please email us with the photo of the damaged/incorrect product within 2 days of receipt of the product at biumarkindia@gmail.com to proceed with returning the product and obtaining your replacement or refund.
Returns will not be accepted if the product has been used and/or the seal has been broken for the product and/or the serial number has been tampered with.
We cannot accept returns of products that cause a skin reaction, since this type of response is caused by an individual’s sensitivity to an ingredient, and cannot be predicted by us. We strongly encourage our customers to do a patch test before using the product, in case they are sensitive to any ingredients.
Once approved as an eligible return, a refund or replacement will be issued. If the product is found to be ineligible for return, the product will be couriered back to you.
If you made an online payment, we will refund the amount back in the original source (debit/credit card, bank, wallet, etc) within 7 working days of receiving the request from you.
